Privacy Policy for iPhoneAura.com

Welcome to iPhoneAura.com . This Privacy Policy explains how we collect, use, share, and protect your information when you shop with us or interact with our online store. By using our website, you agree to this Privacy Policy.

1. Information We Collect

a) Information You Provide

• Personal Information: Name, email, phone number, shipping address, and billing address.

• Payment Details: Information necessary to process orders (handled securely by our payment partners; we do not store full credit/debit card numbers).

• Account Information: If you create an account, we collect login credentials (stored securely).

• Customer Communication: Messages sent to us via email, chat, or contact forms.

• Product Reviews & Feedback: Information you share voluntarily when submitting reviews or feedback.

b) Information Collected Automatically

• Device & Log Data: IP address, browser type, operating system, pages visited, date/time of visits.

• Cookies & Tracking Technologies: Used for cart functionality, remembering preferences, analytics, and personalized ads.

• Analytics Data: Collected via Google Analytics and other tools to understand shopping behavior.

2. How We Use Your Information

We use your information to:

1. Process & Deliver Orders – to confirm, ship, and provide customer support.

2. Payment & Fraud Prevention – secure payment processing and fraud detection.

3. Customer Support – respond to inquiries, returns, or complaints.

4. Marketing & Promotions – send offers, newsletters, and product recommendations (you may opt out anytime).

5. Improve User Experience – personalize product suggestions and improve site functionality.

6. Analytics & Business Insights – monitor traffic, sales trends, and marketing performance.

7. Legal & Security Purposes – comply with laws, resolve disputes, and protect against unauthorized use.

3. Sharing of Information

We do not sell your personal information. We may share it with:

• Payment Gateways (Stripe, PayPal, etc.) for secure transactions.

• Shipping & Logistics Partners to deliver your orders.

• Analytics & Advertising Tools (e.g. Google Ads, Meta Ads) for marketing and performance tracking.

• Legal Authorities if required by law.

• Business Transfers in case of a merger, acquisition, or asset sale.

4. Cookies & Tracking

We use cookies and similar technologies to:

• Keep your shopping cart active.

• Save login preferences.

• Analyze website performance.

• Show personalized ads and retargeting campaigns.

5. Data Retention

• Orders & Transactions: Retained as long as necessary for accounting/legal compliance (typically 5–7 years).

• Marketing Data: Retained until you unsubscribe or request deletion.

• Analytics Data: May be retained in aggregated or anonymized format.

6. Security

We use encryption (SSL/TLS), secure servers, and strict access controls to protect your information. While no system is 100% secure, we take reasonable measures to safeguard your data.

7. Children’s Privacy

Our ecommerce website is not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided personal data, please contact us for removal.

8. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.

9. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last Updated” date. Continued use of our website means you accept the updated terms.

10. Contact Us

If you have questions about this Privacy Policy, contact us:

iPhoneAura.com
📧 Email: Contact@iphoneaura.com
📍 Address:  277k Shan Bhatti Road, K block Johar Town Lahore